Sometimes, Hangouts can simply be a little flaky, and in our experience, gremlins are often resolved simply by firing things up again in one (or all) of these manners. You could also try switching to a different browser and/or rebooting your PC these measures may help. If all that fails, we’ve found that restarting the call can sometimes resolve audio issues – try having the other person initiate the video call, too. Double-check that the appropriate microphone is selected in this submenu (click the down arrow to see all the options). You can also make sure that the correct microphone is selected under Google Hangouts settings, which is accessed by clicking on the cog icon at the top-right of the screen (in some browsers, this may be under the button with three vertical dots, again top-right).

Also, ensure that you aren’t running any other programs that use the mic, and might be conflicting. Make sure that the microphone is connected properly (check the cable to the PC). The first thing to do is go through the basics: check that you haven’t muted the mic (as described in the above section). Troubleshooting mic issuesīut what if your video call doesn’t appear to be functioning properly? One of the most common problems you might encounter is that your microphone doesn’t appear to be working, and the person you’re chatting with can’t hear you (or vice versa). If they click that link, they can then join the call directly from their email inbox (and what’s more they don’t have to be signed in to a Google account).Īfter a session has started, it’s also possible to invite more people to the call by using the icon of a person with a ‘+’ next to it (top-right of the screen), as we’ve already seen with text-based messaging. The recipient(s) will be alerted of your call, and can choose to answer it (or decline).Īlternatively, click on Copy Link to Share, and this will copy a link to the video chat session to your clipboard, which you can then paste in, say, an email, and send it to the person (or people) you wish to chat with. In the Invite People dialog box, type in the email address (or the name) of the person (or people – it’s possible to add multiple folks) you wish to contact, and click on them in the menu that pops up below. Make a video callĬlick on the icon for a Video Call and a separate window will pop up.

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